DNA Cleaning Survey

The Cleaning Survey results are in! 

The survey consisted of 8 questions and an open question for other comments. We collected 111 responses as of 10:32am 6/22/2021

Thank you all for your feedback! See the full DNA Cleaning Survey results with Comments here

Key Takeaways:

  • 83% said that the cleanliness of Downtown WPB is the TOP PRIORITY.

  • Only 14% agree that the public spaces in Downtown WPB are currently clean.

  • 88% said the DDA should increase the scope and expense of cleaning services.

  • 86% said the DDA should add the waterfront (and Meyer Amphitheater) to the (now approved) cleaning contract.

  • Only 17% agree that the Downtown Core sidewalks and pavers are sufficiently clean.

DNA survey results were presented to the DDA Board for consideration at the June 15, 2021 meeting. Despite the clear feedback from residents Downtown, the Board APPROVED the proposed contract with no increased scope. Cynthia Nalley, DNA President, dissented. They discussed re-evaluating the situation in 90 days and possibly adding Zone 7 (Waterfront and Meyer Amphitheater).

Change doesn't happen without effort. Keep making your voice heard! Raphael Clemente, Executive Director of the DDA, requested that members contact him directly at [email protected] or 561-833-8873 to discuss the DDA decision.

The DDA provides SUPPLEMENTAL janitorial and public space maintenance services Downtown. These services are in addition to the sanitation services provided by the City of WPB. 
  • The mission of the WPB Downtown Development Authority is "to promote and enhance a vibrant Downtown West Palm Beach for all." 
  • The DDA is funded through a 1 mil (.001) ad valorem tax levied annually on all property within the Downtown Development District as well as selected partnership, sponsorships, and grants when available. The annual budget for Public Realm Maintenance is $1,559,398. See the DDA June Board Packet and go to page 7 for more detail. 
  • The DDA contracts with vendors to provide janitorial and public space maintenance services. With a planned start of July 1, 2021, the DDA and Image Companies (who currently clean the WPB public parking garages) are considering a new Streets and Public Spaces Cleaning Services Agreement. The scope of the agreement provides district wide cleaning services, including at the Seaboard (Tri-Rail) Train Station per the DDA’s Interlocal with the City. Cleaning of the Flagler Waterfront or Meyer Amphitheater is not included in this agreement. 

Service Area Map